This policy explains what California Vent Cleaning Solutions gathers through this website, what it is used for and who may see it. It covers this website only.

What you send us

When you use the request form, you give us your name, your phone number and your email address, the service you are asking about, and anything you choose to write in the message. We use only what you type.

What the site records by itself

Every browser sends a website a few technical details with each request: the address of the page, the kind of device and browser, and the time. They keep the site working and show us which pages are read.

How we use it

  • To call you back about your request and set a time for the visit
  • To send the text messages you agreed to, if you ticked the box on the form
  • To keep a record of the request and of the work arranged from it
  • To keep the site working and to understand how it is used

Who receives it

Your request reaches us through the form service that runs this website. We do not sell your information. It is seen by the providers that host the site and deliver the form, and it is given to others only when the law requires it.

Cookies

This site may place small files in your browser to keep it working and to count visits. You can block or delete them in your browser settings, and the site will still load.

Keeping it safe

We take reasonable steps to protect what you send us. No way of sending or storing data over the internet is perfectly secure, so we cannot promise it.

Your choices

To correct or delete the contact details you gave us, call (410) 227-8391. To stop text messages, reply STOP to any message we send.

Children

This website is for adults. It is not aimed at anyone under 13, and we do not gather details from children on purpose.

Changes to this policy

If we change this policy, the new version replaces this page and the date at the top changes.

Text messages (SMS)

When you check the SMS consent box on a form on this website, California Vent Cleaning Solutions uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (410) 227-8391. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.

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